All works can be sent out within 4-7 business days. Feel free to contact me for express shipping, international shipping or Brooklyn area pickup options. All works are refundable minus shipping costs if returned in original condition within 14 days of receipt. If a work is damaged when received, please contact me at lucillelpack@gmail.com with photos of the damage within 3 days of receipt for a full refund. I will request the damaged piece be sent back.